What is NetZoom?

 

Product Definition

NetZoom is an intuitive, hardware agnostic platform. Professionals use NetZoom Model and Manage device infrastructure, connectivity and cabling in Racks, Cabinets and Shelves and generate Reports and Visio Diagrams for their projects

 

NetZoom Enterprise

Data Center professionals use NetZoom to model, manage, monitor and maximize their physical, virtual and cloud IT infrastructure along with Facility infrastructure with an emphasis on optimizing power, space and cooling to achieve increased server utilization, virtualization and power density to attain power usage effectiveness (PUE) goals. NetZoom offers insight into Data Center operations by answering: What is in your data center? How it is operating? What can be optimized? Where are you heading with your data center in real-time?

Through a secure DCIM entry point, collocation providers offer clients a window into their own infrastructure, and workflow processes automate manual tasks, simplifying service management and enabling them to serve their customers more efficiently.

NetZoom Enterprise is powered by Intel DCM™ of Intel Corporation™ and the world’s largest device library representing devices from thousands of hardware manufacturers. The NetZoom application is compatible with major web browsers. Chrome is preferred Browser.

The Business Objectives, Features and Solutions

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Asset Management

Discover, model and manage every data center asset and connectivity:

• Model and Manage Every Asset: Visually Model and Manage Physical, Virtual and Cloud IT Infrastructure, along with Facility Infrastructure in 2D & 3D.
• Zero RU Assets: Track and manage assets that do not occupy floor space or rack units.
• Power & Network Management: Model and Manage power and network connectivity; end-to-end port-level connections, copper and fiber cabling, Intra-site and Inter-site connectivity.
• Device & Rack Builds: Visually create, reuse and manage standard configured builds for quick inventory provisioning.
• Device Library: Cloud-hosted Library includes over 300,000 Device models from over 5500 hardware manufacturers. Available 24x7 and updated weekly.
• Inventory Stores: Organize and Track the complete asset inventory.
• Complete Lifecycle of a Device: Complete Asset Lifecycle from dock to decommission.
• Visio Diagramming: Auto-diagram Rack elevations, devices and rows of racks in Microsoft Visio.

 

Capacity Management

Know your capacity at all levels:

• Executive Dashboards: Dozens of ready to use executive reports to stay updated on Data Centers at all times.
• Capacity: Know and Manage Power, Thermal, Space, Weight, Ports and Compute capacity.
• Efficiency: Know data center efficiency metrics such as Space Utilization, Power Utilization, Cooling Utilization, Port Utilization and % of Virtualization.
• Trends & Forecasting: Understanding Capacity utilization Trends and future capacity requirements.
• Capacity Optimization: Conserve, Control and Manage Power Capacity using power profiles and reduce space fragmentation.
• Reclaim Lost Capacity: Identify ghost servers, underutilized servers and stranded capacity.
• Increase Availability: Conserve Power & Cooling Capacity through power capping profiles.
• Balance the Power Equation: Visualize Power Chain to balance Power Capacity with Power Load at PDU level.
• Visual Capacity Overlays: Visual overlays provide visibility to alert on capacity information such as Temp, Power, Space, and Airflow.
• Monitoring: Real-Time Monitoring of servers, blade servers and Intelligent PDUs for alerts & capacity metrics.

 

Operations Management

Change management, workflow automation, analytics and reporting:

• Visual Change Management: Visually plan changes with built-in conflict checking, generate work orders and control the entire request-to-change process through review, approval, and execution.
• Tech Refresh & Best Fit Placement Wizards: Best Fit assists with optimal placement based on criteria like available rack space, power, thermal, and ports. Tech Refresh Wizard simplifies bulk replacement of devices with new models during a Technical Refresh cycle.
• Filters & Ownership: Use customizable Filters to view the data center by Ownership, Management Unit, Project, Capacity, Entity, Device or Tenant.
• Workflow: Ready to use, customizable workflows for day to day operations.
• Integrated Alerts Management System: Generate actionable Critical Alerts delivered online, by SMS or email with one click.
• Impact Analysis: Analyze downstream device dependency map and business service map for a device or critical alert.
• Discovery & Monitoring: Discover and monitor physical, virtual, and cloud servers, their platform and applications and control Hosts and Virtual Machines across Hypervisors and cloud providers.
• Device Health Check: Monitor the health of devices to assess potential health risks in the Data Center.
• Troubleshooting: Triage device properties, incident management, health history, maintenance log, and connectivity traces to troubleshoot incidents.
• Integrated Document Management System & Contract Management: Centrally store, search, retrieve & manage important with any entity.
• Report Builder, Analytics & Dashboards: Use hundreds of pre-made and customizable report templates, barcodes and labels, analytics and dashboards for any purpose, or design your own using powerful form building tools.
• My Task: Simplify user task navigation and customize user work-space.

 

Service Management

Data center service request, incident management and help desk:

• Self-Serve & Knowledgebase: Quickly find answers to issues by searching the knowledge base for answers to frequently asked questions and common requests.
• Service Desk: Manage the Data Center Service Catalog & Service Requests.
• Service Alerts: Manage Data Center Service Alerts triggered by application performance, maintenance and SLA requirements.
• Events & Incident Management: Manage infrastructure incident alerts via automatic policy-based escalation and delivery.
• Change Request Management: Customize Change Request Workflows to efficiently manage planned infrastructure changes through the entire change process while maintaining the change audit trail for compliance.
• Workflow Designer: Design service catalog workflows to automate services requests and task-oriented processes while following authorization, policy, escalation and delivery rules.

 

IT Business Service

Bridge the gap between IT and the business:

• Business Services Modeling: Establish the relationships and dependencies between business services and IT components.
• Business Services Health Monitoring & Alerts: Monitor and receive automatic alerts when a business service is impacted by an incident or event in the data center.
• Business Services Management: Manage critical Business Services by Infrastructure, Application, Teams and Owners, and dependent Business Services.
• Business Service Impact Analysis: Predict impact to business services on demand using Impact Analysis.
• Business Services Metrics & Costing: Track Business Services by capacity, cost and performance.

 

Security and Risk Management

Ensure compliance initiatives & identify failure risks: alerts, alarms and notifications:

• FIPS Enabled and encryption support
• Authentication & Authorization: Use Active Directory or OpenSSO for user authentication and hierarchical role-based authorization of assets & features.
• Highly Secured Devices: Manage access to high security devices.
• Audit-Ready State for Compliance: Accurately manage asset inventory and history for compliance reporting.
• Built-In Maintenance: Schedule Automatic Backup and Application Maintenance.
• Health Check: Identify critical issues and patterns in the data center.
• Power Chain & Network Connectivity: Generate one-line diagrams to identify single-points-of-failure in the power chain. Generate port-to-port network connectivity diagrams for installation and troubleshooting.
• Warranty, End-of-Life Reporting & Alerts: Automatically generate alerts for assets nearing End-of-Life & expiration of warranty, maintenance and service contracts.
• Detect Unauthorized Software: Discover & Identify unauthorized software applications, detect Ghost IP Addresses-Discover & Identify unauthorized IP Addresses on the network.
• Track Asset Present Value: Track purchase date and price information to compute the present value and track residual warranty of assets.
• IP Cameras: Enhance data center physical security by viewing and recording video from multiple IP cameras simultaneously.
• Weather Information: Integrate with Google maps and Weather service providers to keep users aware of weather conditions near the Data Centers.

 

Application Model